Roadside help you may already be paying for
Plenty of households pay for roadside assistance two or three times over and still don't know which number to call when the battery dies. An hour with a folder of paperwork fixes both problems.
Tick each box as you check it. The boxes are for your own use on this page; nothing is saved or sent. Set aside an hour and gather the paperwork first: insurance declarations, the warranty booklet from the glovebox, card agreements, the last phone bill. For every source, you are looking for the same three things: whether roadside help is included, what it actually covers, and the phone number or app you'd use.
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Roadside or towing coverage is often an optional add-on, and many drivers don't remember whether they chose it. It may be tied to the specific car on the policy.
look in: declarations page, endorsements list -
Memberships tend to follow the person rather than the car, sometimes into a borrowed or rental car. Tiers differ in tow distance and number of calls allowed.
look in: membership card, renewal notice -
Manufacturers frequently bundle a roadside program with the new-car warranty for a set number of years or miles. It usually expires on its own schedule, which may not match the warranty's.
look in: warranty booklet, owner's manual -
Certified used cars sometimes come with a roadside program for the length of the certified warranty. Check the certification paperwork you signed at purchase.
look in: CPO warranty document -
If you bought one, roadside help may be among its benefits, occasionally as reimbursement rather than dispatch. The contract spells out which.
look in: service contract "additional benefits" -
Some cards offer a dispatch service, where the card arranges help and you pay per use at a set rate; a smaller number include the service itself. Those are very different things, and card benefits change.
look in: guide to benefits, issuer website -
Some carriers sell roadside help as a monthly add-on. It is easy to have accepted it years ago and forgotten.
look in: itemized phone bill -
Road-hazard plans sold with tires sometimes include help with a flat, limited to the tires they cover.
look in: tire receipt or warranty card -
A leased car is typically new, so any manufacturer roadside program generally applies. The lease itself may say how breakdowns should be handled.
look in: lease agreement, warranty booklet
Where the coverage overlaps
A general map of how these sources tend to relate, not a description of any particular plan. Your documents decide what's actually covered.
The middle of the diagram is the point. The basic services, a tow, a jump-start, a lockout, a flat changed, a gallon of fuel, are what nearly every roadside offering advertises. A household holding three sources is often paying three times for that middle region.
The edges are where they differ, and they're what should decide which to keep:
What it's attached to. Insurance coverage generally travels with the insured car; a membership generally travels with the member. If one partner often drives the other's car, or you regularly borrow or rent, a person-based plan might be the one to keep and the car-based ones the ones to drop.
When it ends. The car's own programs quietly expire with a warranty or contract term. Plenty of people cancel a membership because "the car comes with roadside," then discover it didn't anymore. Write the end date down.
How it pays. Some sources send a truck and settle the bill themselves. Others ask you to pay the tow operator and submit a receipt. Others arrange the service but charge you for it. At the side of a highway at night, the first kind is worth more than a list of benefits suggests.
How it counts. Using roadside coverage on an insurance policy may be recorded differently from using a membership, and some insurers may treat frequent roadside calls as claims activity. Ask your insurer how they record it; don't assume.
What it won't do. Read the exclusions while you have the documents out. Common ones cover vehicles above a certain size, cars stuck off paved roads, repeat calls for the same problem, and parts or fuel beyond a small amount. None of that is unreasonable, but finding it out on a gravel shoulder is.
The one-page result
When you've been through the checklist, write a short card for the glovebox and a copy for your phone:
Then look at what is left over. Any source you're paying for separately, a phone add-on, an insurance endorsement, a membership tier, that duplicates the one you'll call first is a candidate to cancel. Tally what those cost per year; for a small line item it can be a surprising figure, and it's money you've been spending on a phone number you'd never have dialed. If you're trimming the insurance side, shopping your policy at renewal is the natural moment, and "full coverage" isn't a policy explains why the endorsements list deserves a close read.
Keep reading
Further reading
- Nine ways to lower your auto insurance costs Triple-I
- Auto insurance resources Triple-I
- Crash test ratings IIHS